As of now, 58 per cent of users reported that they were facing issues with the app, 24 per cent mentioned issues with the website, and 18 per cent reported issues with video streaming, according to Downdetector.
However, Disney+Hotstar has responded to the outage by stating that the service is experiencing unforeseen technical issues across our apps and web.
“We are seeing some unforeseen technical issues across our apps and web. Our team is working on this to ensure this resolved asap. We regret the inconvenience caused,” Disney+HS_helps tweeted.
Downdetector has reported more than 500 instances of the outage.
Users across the country went to social media platforms complaining they were unable to access Disney+Hotstar services.
“Dear @DisneyPlusHS @hotstar_helps This is very disappointment for me… I was enjoying India vs Australia Test match but suddenly your platform stopped now it’s showing, something went wrong, please try again… Very bad,” a user tweeted.
The cities which are facing the outage are Delhi, Mumbai, Hyderabad, Bengaluru, Kolkata, Jaipur, Lucknow and Chennai, among others, as per Downdetector.
–IANS
shs/khz/
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